Resident Responsibilities

Yard Care

Unless your lease says otherwise or the HOA covers it, mowing, watering, and weeding are yours. Colorado summers are dry; a dead lawn at move-out is a charge, not wear and tear.

HVAC Filters

Change filters regularly. A clogged filter is the number one cause of avoidable furnace failures, and repairs caused by neglect are resident-paid. Benefit Package members get free filters delivered and up to three changes a year done for them.

Batteries & Bulbs

Smoke and CO detector batteries, electronic lock batteries, and light bulbs are resident-replaced. Never disable a detector. Benefit Package service calls can cover these too.

Damage vs. Wear and Tear

Normal wear and tear is on the owner. Damage from accidents, negligence, or unapproved changes is on the resident. When in doubt, report it early. Small problems reported late become big resident-paid problems.

Don’t forget you have a $350 accidental damage guarantee included!

Pets

Every pet needs owner approval and third-party screening before it moves in, no exceptions.

Roommate Changes

Adding or removing a resident means a new application and everyone agreeing to the lease change in writing. The portal is where that process starts.

Notices to Vacate

Only notices submitted through the resident portal count. A conversation or a voicemail does not start your notice period.

Move-Out Condition

Return the home the way you got it: professionally cleaned, carpets cleaned, walls in good shape, and completely empty. Benefit Package members get carpet and vent cleaning coordination included.